Buying or selling a house is a very exciting time; however, it can become a little stressful for those new to the process. There are many parties involved with a closing, as well as a ton of information and documents going back and forth between those parties. Communication is key during a closing and Qualia Connect can help.
Here at Chris Baldwin Law, we utilize a program called Qualia for all of our real estate closings. With Qualia, we also use a service call Qualia Connect. You might be asking yourself, “What is Qualia Connect?” Qualia Connect is a cloud-based, all-in-one secure portal that allows efficient communication for individuals during the closing process.
Players in a Real Estate Closing
Every real estate closing has some, or all of the following players involved: Realtors, Lenders, Closing Attorney, and Clients. Keep reading to learn how Qualia Connect helps facilitate the closing process for each of those individuals.
Qualia Connect & Realtors:
Every realtor wants the closing process for their clients to be as smooth as possible. With Qualia Connect, realtors can provide the best quality experience for their home buyers and sellers. With one click, realtors can request status updates quickly without having to send an email or pick up the phone.
A huge benefit for realtors using Qualia Connect is being able to keep all client information safe with the secure message and document sharing option. All realtors can download the Qualia Connect App on their smart phones for easy access to their closings at anytime and anywhere.
Realtors are able to setup new closings with a click of a button which helps with the process of delivering a quick and easy setup of new closings. When the settlement agency completes a step in the closing process, realtors will see that the progress tracker has moved to the next step. Realtors are also able to access the detailed view to see the view the breakdown of each task.
Additionally, the Dashboard allows Realtors to quickly see the status of every closing they have scheduled with Chris Baldwin Law.
Qualia Connect & Lenders:
Qualia Connect is not only beneficial for realtors but for lenders as well. With the secure message and document sharing feature, lenders can share and receive documents into their relevant loan origination system folders to eliminate manual follow ups.
The title order placement option makes it easy for lenders to automatically place orders with the settlement agency. Lenders receive notifications when an order has been accepted and is currently in progress. Qualia Connect can help lenders increase their mortgage team efficiency by reducing all the manual work with the two-way integration between their loan origination system and their partner’s title production system to help speed up closings.
Lenders can view the progress tracker that shows them every task that has been completed for the closing. A breakdown list of each task completed is also there for the lender to view. Qualia Connect is an all-around great software for the closing process!
Qualia Connect & Clients:
Sometimes home buyers and home sellers may feel uncomfortable with giving out their personal information but Qualia Connect makes it safer and much easier during the closing process for the homebuyers and home sellers to send and receive information safe and securely using their secure message and document sharing feature. Clients can receive instant updates by using the progress tracker or by the request an update button.
Like realtors, all home buyers and sellers can download the Qualia Connect app to always monitor the progress of their closing. Clients will love the all-around great features of Qualia Connect. The easy steps and the quickness will lead to a smoother closing for all involved. With a click of a button, home buyers and sellers are able to request updates and receive quick response time to all messages. Qualia Connect is a simple and easy software for all clients to use.
Advantages of Qualia Connect
Some of the biggest advantages of using Qualia Connect is utilizing the Progress Tracker, having the system cloud based, and being able to send and receive messages and documents through secure portal for each particular closing.
Progress Tracker:
One of the many great features Qualia Connect has to offer is the progress tracker. Each file opened in Qualia allows realtors, mortgage lenders, home buyers and sellers access to this great feature that can keep everyone up to date on the status of their file.
The progress tracker has six different tasks, which are also known as milestones, that include opening of the file, title processing, closing prep, setting the closing date, post-closing, and closed. When the settlement agency completes each task, the file will show it is then ready for the next step.
To view the progress tracker to see what has been completed or to see what needs to be completed is very simple. All you have to do is go into the file from Qualia Connect and select the “detailed info” button to view the breakdown of each task. This is a great feature that Qualia Connect has to offer for each individual involved in the closing process.
Cloud Based:
Ensuring that each individual has access to all documents and files needed is one of the biggest challenges for any realtor, mortgage lender, or settlement agency. With Qualia Connect, this is possible! Qualia’s cloud-based platform gives seamless access to all documents and files from anywhere with an internet connection to all individuals involved in the closing process anytime from anywhere.
Using this cloud-based platform you can access files and documents securely. Rather than keeping files on a hard drive or keeping up with paper files and taking them from place to place, this cloud-based makes it easier to save each file within the software securely. This is such a great benefit for everyone because it allows easy communication and access between all individuals safe and securely. Qualia Connect’s cloud-based system is an excellent software for anyone to use. Having this cloud-based platform is a great software!
Secure Portal and Messages:
Communicating in Qualia Connect is far easier to send and receive documents through the secure message portal. All realtors, mortgage lenders, home buyers, sellers, and settlement agencies are able to access all organized messages safely and securely in one location. You are able to set up pre-made templates that allow for easier and quicker response to all messages. You can use this messaging feature just like regular email, but its lots more secure!
Another great benefit of using the secure messaging portal is the fact that you are able to set a reminder that will automatically send the client a reminder message if they have not responded within three business days which will cut down on the hassle of trying to continuously send out emails yourself. Connect will help protect your data along with your client’s data. Once you send a message, Connect will notify the client that they have an unread message.
Conclusion
Real estate closings are exciting, but can be stressful for the parties involved. Qualia Connect’s cloud-based, all-in-one secure portal allows efficient communication for individuals during the closing process, thereby removing some of that stress. Additionally, the Progress Tracker ensures all parties know what part of the closing process they are in at any point during the closing.
The above is not legal advice. Should you need advice on a real estate closing or would like to use Chris Baldwin Law for your next closing, contact us by calling 334-863-4555.
No representation is made that the quality of legal services is greater than those performed by other attorneys.